WetWeb provides web hosting, email services and domain services. Wet Web reserves the right to suspend or cancel any client's access to any portion or all of Wet Web services, when Wet Web deems that the account has been used inappropriately. Wet Web reserves the right to refuse service and/or access to its servers to anyone.
User Policy
1. Illegal activities.
WET WEB prohibits sites engaged in:
Illegal activities including, but not limited to, storing and/or distributing illegal copies of copyrighted software, warez sites, violations of copyrights and trademarks, violations of U.S. laws, selling and/or distributing illegal contraband.
Internet abuse including, but not limited to, spamming (unsolicited Emailing), distribution of mass emailing programs, cross-posting messages to a large number of usenet groups, posting obscene or inflammatory messages, threatening other Internet users, mail bombing Internet users, running packet sniffers or port scanners, spamming Wet Web.biz support staff. Systems abuse includes, but is not limited to: use of excessive CPU resources, use of excessive disk space, use of excessive email storage space, hacking our systems, installing continuously running programs, such as IRC bots, reselling CGI scripts.
We have a ZERO Tolerance Policy and we monitor our servers and accounts may be removed without notice.
2. Adult content
We do not allow the presentation, promotion or transmission of adult, pornographic or obscene images, text or other content. The determination of what is "adult content" and therefore prohibited shall be solely made by WET WEB.
3. Policy Violations
Should a policy violation occur, WET WEB reserves the right to terminate the account without notice and without any refunds. The policy violating client will be held responsible for any damages to WetWeb.biz, including but not limited to, Wet Web.biz's system, servers, connectivity, reputation, business, service, network, operations, or equipment.
Web Site Content
The client is responsible for keeping a copy of their most current web site files as backup on a remote system (not on WET WEB servers). WET WEB is not responsible for any lost files, information, or data or loss of business or any other expenses. Should any data need to be recovered from WET WEB's backup systems, there will be a charge of $100. WET WEB does not guarantee to possess the most current copy of a client's website.
Support
Free customer support is provided via email through the client's control panel and through 1-301-933-2431 or 1-888-595-2058. Billing inquiries will be answered within one business days. Client agrees not to spam support. WET WEB does not provide web site design, custom programming and scripting, or web site consulting services.
Payment Policy and Fees
We do not charge set-up fees except for the E-Commerce hosting plan.
The minimum contract period is 1 month. All services are available in one month, three month, six month or one year prepayment plans.
Full payment is required before any hosting service is rendered, which includes renewals. All payment-due notices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. Prepayment is due each anniversary (one month, three month, six month or one year) following the date the account and or billing date was established.
Payment Method
WET WEB accepts only credit card payment (Visa, MasterCard, American Express). Online credit card payment is authorized and executed in real time. Once an order is successfully submitted, the client is subject to WET WEB's refund policy.
WetWeb.biz is a registered trade name for EARSINC: EARSINC mailing address is:
EARS INC.
6920 Roosevelt Way PMB 198
Seattle, WA 98115
Refunds
You may cancel at anytime. We will not refund any fees after 30 days.
Payment must be received or services will not be rendered. If payment is not received on time the account will be cancelled.
InterNIC Fees
All InterNIC domain registration renewal fees are separate from WET WEB costs and the client is responsible for timely payment of domain name renewals.
Price Changes
WET WEB reserves the right to change prices at any time.
All monetary transactions will be in $US dollars.
Additional features can be added at any time.
Monthly feature prices are prorated.
Add-on costs are non-refundable regardless of whether or not the service was used.
Renewal Notification and Billing ScheduleRenewal notification is emailed to the billing contact thirty (30) days prior to the end of the billing cycle.
Credit Cards
Credit cards are charged on the day of the hosting plan cycle. After successful payment, an email notification will be sent to the billing contact. If payment is not received, the account is cancelled at the end of the billing cycle.
Credit Card FailuresIn the event of any credit card failure, a notice will be sent to the billing contact via email. An attempt will be made to charge the credit card every day until a successful charge or the end of the billing cycle. If the credit card is charged successfully, a notification of successful charge will be sent to the billing contact via email. If the credit card continues to fail and the billing cycle ends, the account will be cancelled.
Account Reactivation
If an account is cancelled due to client request or billing issues and the client desires to reactivate the account, a new sign up form needs to be filled out at:
http://wetweb.biz/signup.html
If an account was cancelled due to policy violation, WET WEB will not reactivate the account.
Cancellation
WET WEB reserves the right to terminate service at any time. If an account is terminated for a policy violation there will be no refund. WET WEB reserves the right to delete the policy-violating web site content without notice.
Customers can cancel service at any time. All account cancellations are to be requested through the client's control panel. If the client requests cancellation, their account will be terminated at the end of the current billing cycle, or immediately. If the client specifies immediate account termination, WET WEB reserves the right to delete the web site contents without notice. If an account is cancelled due to non-payment, Wet Web.biz reserves the right to delete the web site contents without notice.
IndemnificationClient agrees to defend, indemnify and hold harmless WET WEB against any liabilities arising out of defective products sold to customers from WET WEB servers, personal injury or property damage caused by products or services sold or distributed from WET WEB servers, any material that infringes or allegedly infringes on the rights of a third party available from WET WEB servers, and any material that libels or allegedly libels a third party available from WET WEB servers.
Disclaimer
WET WEB is not responsible for any damages to any client's business.
WET WEB makes no warranties or guarantees of any kind, expressed or implied for services that we provide. Use of WET WEB's web hosting and email service is at the client's sole risk.
WET WEB's services are provided on an "as is, as available" basis.
WET WEB does not guarantee that our services will be uninterrupted or error free.
WET WEB will provide every effort in good faith to ensure that its services are available to as many Internet users as possible with minimal service interruptions.
In no circumstance will WET WEB be liable for any claims resulting from the use or inability to use WET WEB's services including, but not limited to, service interruptions, client errors, Internet connectivity problems, miscommunications, loss of design of a web site, loss of marketing or advertising programs, deleted accounts, unauthorized access to WET WEB servers, InterNIC problems, DNS caching, Internet bandwidth congestion, power failures, vandalism, and natural disasters.
Wet Web.biz reserves the right to revise its policies at any time.
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